Customer Service

Our customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. 

Contact us at:
jamyecole@babycoleent.com or mattcole@babycoleent.com

Call 302-300-5067 anytime.

Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.

Return policy:

If the item is damaged within 30 days of you receiving it you get a full refund. The item must be returned to us.
If the item is not to your liking you can return it within 7 days of receiving it and get a store credit for the full amount.
Buyer must return item at their own expense. Prior authorization for returns required.

For Will Call you can pick up your toys at:

Baby Cole Enterprises 
1115 High Ridge Road
Stamford, CT 06905

1402 Clive Circle
Wilmington, DE 19803


Please call us beforehand at 302-300-5067 to set up a time for pick up.

Baby Cole Enterprises is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to jamyecole@babycoleent.com with 'unsubscribe' as the subject line.

Baby Cole Enterprises does not sell, trade or rent your personal information to others.

To obtain the status of an order, enter the confirmation number and click Go!.
Confirmation Number: